Privacy Policy

The Barn is run by Woodend Arts Ltd, a not-for-profit company, limited by guarantee, company registration number 392079, registered office Burn O’ Bennie, Banchory AB31 5QA, and a charity registered in Scotland, registration number SCO22620. Woodend Arts Ltd operates www.thebarnarts.co.uk website. This Privacy Policy explains how our organisation collects and uses personal data we receive from you when you use our website.

By using our website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible here

This Privacy Policy applies solely to information collected by this website. It will explain:

  1. What personally identifiable information is collected from you through the website, how it is collected, used and stored, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

What data we collect and how we collect it

While using our website, for example when you register online or make a booking, or complete a customer survey, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).

How we use your data

We use your Personal Information only for providing and improving our services, including but not limited to processing orders, bookings, events and exhibitions. We use cookies and web analytics services to analyse trends and statistical data from our website which will be captured to help improve the website functionality and help understand where changes may be required, for example what type of devices you use to view our pages.

We are the sole owners of the information collected on our website. We only have access to, and only collect information that you voluntarily give us through our website or via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about special offers, arts, events or services relating to the Barn’s work or changes to this privacy policy.

We may share your Personal Information with third parties where required by law or where we have a legitimate interest in doing so. We will share your data with our data processor service provider from time to time and our box office, booking and ticketing service provider from time to time, only for the purpose of providing and improving our services. In accordance with the respective services contracts, only the information needed to perform their specific services is provided to the service providers and the information may not be disclosed or used otherwise than as necessary for the specified purpose.

How we store your data

We will store your Personal Information for only so long as necessary for the purposes for which it is processed.

Security

The security of your Personal Information is important to us. We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed, and restrict access to your Personal Information to those who have a legitimate need to know. Remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via email or by phone on 01330 825431.

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.
  • Request to be taken off our mailing list (however your data will be retained for the purposes of reporting only and treated confidentially)

Users are entitled to the following data protection rights:

Right of access – You have the right to ask us for copies of your personal information.

Right to rectification – You have the right to ask us to correct information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Right to restrict processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Right to object to processing – You have the right to object to our processing of your personal data in certain circumstances.

Right to data portability – You have the right to ask us to transfer the data that we have collected to another organisation, or directly to you, in certain circumstances.

Orders

To buy from us, you must provide contact information (like name and address) and financial information (like credit/debit card number, expiration date). This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we’ll use this information to contact you. We do not store any credit/debit card data on our site.

Log Data

Like many website operators, we collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, location, browser type, browser version, operating system, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

What cookies are used?

The Barn works with a selection of third parties to help us improve our website experience:

  • Google analytics cookies (analytics)
  • Cookie consent cookie (essential)
  • Craft cookie (essential)

Links To Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

Woodend Arts Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes To This Privacy Policy

Woodend Arts Ltd may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at mail@thebarnarts.co.uk

The Information Commissioners Office

You can find additional information about your data protection rights and your right to raise a concern on the Information Commissioners Office website – https://ico.org.uk/your-data-matters.

This Privacy Policy was last modified May 2022.

 

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The Barn is run by Woodend Arts Limited, a registered Scottish Charity SC022620. Woodend Arts Limited is a not-for-profit company, limited by guarantee. VAT no. 332 5638 08, Company No. 392079

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Contact

The Barn
Burn O Bennie
Banchory
AB31 5QA